Dear Mr. Saneer, As Salamu Alikom Wa Rahmatu Allah Wish you an accepted UMRAH and may Allah accept all your good deeds, Thank you for taking the time to share with us your experience at Zamzam Pullman Makkah, We are happy that you found our location is convenient for your stay as well as our services. Pullman ZamZam Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Is parking available at Pullman ZamZam Makkah? See more questions & answers about this hotel from the Tripadvisor community. The Pullman ZamZam Makkah hotel offers 24-hour front desk services, which include limo and car service, valet parking, sightseeing and tour planning assistance, reception, and more. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, The Hotel has a good view to Alkaaba, very clean hotel, hygienic , staff are very helpful, I really Enjoyed my stay in this Hotel and I’d be happy to stay there again. Kettle was smelly; seems to have been used to warm soup before and not properly cleaned. Furniture were old and carpets needs a lot of attention. Book Pullman ZamZam Makkah, Mecca on Tripadvisor: See 1,759 traveler reviews, 838 candid photos, and great deals for Pullman ZamZam Makkah, ranked … ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Pullman ZamZam Makkah, Mecca: See 1,766 traveller reviews, 840 photos, and cheap rates for Pullman ZamZam Makkah, ranked #13 of 635 hotels in Mecca and rated 4 of 5 at Tripadvisor. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Professional staff well behaved take care the guest, received pre arrival call by Mr. Ahmad Badr he is giving us great service really appreciated and remarkable. Ratings: Staff [8.6] - Cleanliness [7] - Location [7.6] There are more places to choose from in the Mecca area. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM. Please see our partners for more details. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The accommodation is 400 metres from … We will share your review with our team. It is always a pleasure to receive positive feedback. Does Pullman ZamZam Makkah offer any business services? 32-inch flat-screen televisions come with premium satellite channels. View deals for Hotel Pullman ZamZam Makkah, including fully refundable rates with free cancellation. Special thanks to Mr. Shakir Restaurant Manager for delivering wholesome breakfast at Room with added items for kids since the Buffet was not open still, Dear Mr Quraishi, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We will share your review with our team. I won't forget you, Dear Mr. Fahad, As Salamu Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. Dear Mr Abdulaziz, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. He is very cooperative and flexible and asset of Pullman Zamzam hotel Makkah. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. I booked online, as Accor member;  a presidential suite with 2 bedrooms, 2 bathrooms and spacious living area with what supposed to be Kaaba view for which I paid extra SR 200/ night to enjoy the view which was unfortunately masked by the very dirty glass and big operating cranes and other machineries which obscured the view. Only one tea bag. Taxes and fees that are shown are estimates only. Claim your listing for free to respond to reviews, update your profile and much more. I was met by Mr. Ahmed Badr the customer relations supervisor who facilitated all the matter. Pullman Zamzam Makkah Hotel offers a library and a garden, as well as views of the city. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Great Mosque of Mecca - Masjid al-Haram. Once again thank you and hoping to welcome you back at ZamZam Pullman and having the chance to better meet your expectations in the future, we promise to do our best and take the necessary arrangements to make your next stay a memorable one Insha'Allah. Nearby attractions include Kaaba (0.3 miles), Black Stone (0.3 miles), and Masjid Taneem (0.3 miles). Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact us while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Are there any historical sites close to Pullman ZamZam Makkah? We were so upset that we insisted to leave which was granted and paid back our balance. Own or manage this property? Pores: - Nice location and view - Friendly and helpful staff starts with Mr. Ahmad Badr pre-arrival call through Receptionist Meshal Cones: - Small suites - Food quality requires improvement - Suite and Bathroom cleanness require serious attention - Bad odor in the suite - Some lights and A.C. controllers don’t work - Over consumed furniture - Difficult car accessibility around weekend checkout times, become impossible around Jomaa prayer time - Most expensive parking fees in Makkah SAR 230 ($+62) per day which wasn’t mentioned AT ALL! Book Pullman ZamZam Makkah, Mecca on Tripadvisor: See 1,757 traveller reviews, 838 candid photos, and great deals for Pullman ZamZam Makkah, ranked … Which languages are spoken by the staff at Pullman ZamZam Makkah? What are some restaurants close to Pullman ZamZam Makkah? Better to go to a decent buffet either Raffle or Rotana  Rayhanna which is cheaper and better. Mr. Ahmed Badr is awesome, we greatly appreciate him and every one overther. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Indeed, all negative points you have mentioned in your comments is clearly understood and please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. I was promised to be called back; but never fulfilled. I came to Mecca to perform umrah and booked two nights at the Pullman Zamzam Hotel in Mecca, the warm welcome from the hotel staff, the wonderful service, the cleanliness of the rooms, the constant sterilization and the delicious food enveloped, made my trip special and easy. Does Pullman ZamZam Makkah have any great views? Zamzam Pullman hotel is one of the best waqf hotels and I will not forget the wonderful days for them, especially the human side when I was plagued by the Corona virus and their dealings with me and my family. Everything is great location, cleanliness, hospitality, staff, etc. I will share your review with our team. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. He agreed and apologized for all our remarks. Dear Mr Medhat, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, Thank you for taking the time to share with us your experience at Zamzam Pullman Makkah. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Yes, guests often enjoy the city view available here. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please see our partners for more details. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM. Read 16558 verified reviews from real guests of Pullman ZamZam Makkah in Makkah, rated 7.4 out of 10 by Booking.com guests. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Great Mosque of Mecca - Masjid al-Haram. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact us while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Breakfast was good and service of Mr. Farooq was good. Claim your listing for free to respond to reviews, update your profile and much more. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I will share your review with our team. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. It is always a pleasure to receive positive feedback. My wife asked for Cappuccino but was denied; not available. Thanks to everyone at the Pullman Zamzam Hotel. Many travelers enjoy visiting Kaaba (0.3 miles). Priceline™ Guest Score [7.3 Good] 【 Pullman ZamZam Makkah Reviews 】 Read reviews by verified guests of Pullman ZamZam Makkah in Makkah. Yes, dry cleaning and laundry service are offered to guests. Yes, paid public parking on-site is available to guests. Top room amenities include air conditioning, a flat screen TV, and a dining area. Which room amenities are available at Pullman ZamZam Makkah? Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact us while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Meanwhile, We do apologize for any inconveniences may be caused during your stay, Indeed your comments in regards to the parking and room have been shared with the concerned department to rectify any shortfalls in service and expected service procedures will be reinforced as such this feedback is invaluable to continuously improve the quality of our services. Dear Mr Ahmed, As Salamu Alikom Wa Rahmatu Allah Wish you an accepted UMRAH and may Allah accept all your good deeds, Thank you for taking the time to share with us your experience at Zamzam Pullman Makkah, We are happy that you found our location is convenient for your stay. Accommodations offer separate dining areas and include desks. Either to pick your grocery from Bin Dawood downstairs   or there is a single shop undergrounds where you can get eggs, cheese sandwiches or full meals 24/24 hours. This is the version of our website addressed to speakers of English in the United States. Meanwhile, We do apologize for any inconveniences may be caused during your stay, Indeed your comments in regards to the parking and room have been shared with the concerned department to rectify any shortfalls in service and expected service procedures will be reinforced as such this feedback is invaluable to continuously improve the quality of our services. Great Mosque of Mecca is minutes away. Please be assured that your comments have been reviewed with the management team and expected service procedures have been reinforced. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Excellent Location with Top class Facility but furniture getting old, Overall great stay with excellent facilities. One bed room had non functioning ceiling light. Ratings: Staff [8.6] - Cleanliness [7] - Location [7.6] This is the version of our website addressed to speakers of English in the United States. The venue was opened in 2006. In the first Instant I would like to sincerely apologies for the shortfall in the standard of service you have received during your stay, we genuinely regret those occasions when the service does not meet expectations of our guests. Compare prices and find the best deal for the Pullman Zamzam Makkah. It is always a pleasure to receive positive feedback. What are some of the property amenities at Pullman ZamZam Makkah? Which popular attractions are close to Pullman ZamZam Makkah? Inside this hotel you won’t need to get out everything is available the hotel is inside the Haram so you just take the elevator to be directly in AlHaram, Dear Mr. Hisham, As Salamu Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. Are any cleaning services offered at Pullman ZamZam Makkah? This new 5-star hotel is a few minutes’ walk to Al-Masjid an-Nabawi, where visitors can pray in the Holy Rawdah. Luckily, I got help from Mr. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Pullman ZamZam Makkah: Best staff - See 1,766 traveler reviews, 840 candid photos, and great deals for Pullman ZamZam Makkah at Tripadvisor. Pullman ZamZam Makkah: Project Engineer - See 1,776 traveler reviews, 841 candid photos, and great deals for Pullman ZamZam Makkah at Tripadvisor. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet. Response from Ahmed BADR, Guest Services / Front Office at Pullman ZamZam Makkah, Review collected in partnership with Accorhotels.com. Pullman Zamzam Madina recently opened its doors to offer unparalleled peace and a warm Arabic welcome for pilgrims to this holy sanctuary. Luxury-minded guests enjoy the breakfast. Thanks to everyone at the Pullman Zamzam Hotel. Overall experience was excellent . There was a very big mosquito, full of blood, which I wondered how it could get through sealed glass windows; anyhow, I managed to kill after finishing with Ihram. Rates from R379. I was seriously afraid of my residence in hotels during these critical days. Overall, the breakfast is not worth the SAR 90 which was included. Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. Minor things has changed from the usual care they afford. Room 2007 Best regards, Athar Khan 0547311065, Dear Mr. Athar, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. This is not strange cause he always does. Wifi sometimes not good. WiFi is free, and this hotel also features 2 restaurants and a café. Other options for breakfast are limited as most food court shops are closed. As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We very much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah and we are very pleased that you had enjoyed your stay it is always a pleasure to receive positive feedback. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Own or manage this property? It is always a pleasure to receive positive feedback. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM. Hotel Pullman ZamZam Makkah offers 1315 accommodations with minibars and safes. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Tried to book directly on the phone; reservation officer was not available. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Select Comfort beds feature Egyptian cotton sheets and premium bedding. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenities, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba. The room i booked was Executive Suit Kaaba View but i didnt get the view which was shown in the picture, but i i think the view i got was Partially Kaaba view and the carpet of the room was not clean. In these unprecedented times I went to Makkah for Omrah after a long period of stoppage due to Covid 19. Book Pullman ZamZam Makkah, Mecca on Tripadvisor: See 1,776 traveler reviews, 841 candid photos, and great deals for Pullman ZamZam Makkah, ranked … Conveniently located restaurants include Albaik, The Oasis, and Al Tazaj. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact us while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Overall , it was an excellent residence as they always do in Pullman Zamzam !! Other bakeries are tasteless  To be fair; American coffee was very good; freshly brewed, nice smell and taste. It was excellent in everything. Location is just in front of Holey Masjid. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Carpet and Toilet fittings needs to be replaced as they are old. Once again thank you and hoping to welcome you back at ZamZam Pullman and having the chance to better meet your expectations in the future, we promise to do our best and take the necessary arrangements to make your next stay a memorable one Insha'Allah. I will share your review with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. There are more places to choose from in the Mecca area. more. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Therefore your feedback is very invaluable to us. Indeed, all negative comments you have mentioned is clearly understood and please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. It is always a pleasure to receive positive feedback. Hotel Pullman ZamZam Makkah - Best Price (Room Rates) Guarantee Book online deal and discounts with lowest price on Hotel Booking. Check all reviews, photos, contact number & address of Hotel Pullman ZamZam Makkah, Mecca and Free cancellation of Hotel. in the room!!! Review collected in partnership with Accorhotels.com, Response from Ahmed BADR, Guest Services / Front Office at Pullman ZamZam Makkah. It is always a pleasure to receive positive feedback. I hope those remarks are taken seriously to keep the guests and save the reputation of the place and brand name. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenities, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba. I will share your review with our team. Loading Choose your preferred language. Booking.com | Official site | The best hotels & accommodations Abraj Al Bait Complex King Abdel Aziz Endowment, Mecca 21955 Saudi Arabia. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Taxes and fees that are shown are estimates only. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. The staff speaks multiple languages, including English, French, Hindi, Arabic, Indonesian, and Finnish. Car park is SAR 287 per night, while in Rayhanna is SAR 100 and Raffle is free. more. There is a library at this hotel, as well as a public computer station for guest use, an onsite snack bar, and complimentary WiFi throughout the property. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Priceline™ Guest Score [7.3 Good] 【 Pullman ZamZam Makkah Reviews 】 Read reviews by verified guests of Pullman ZamZam Makkah in Makkah. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, “An Excellent Hostility at unusual circumstances “. I do hope that you will look upon this breakdown in service as a one-off and not indicative of the customer care we wish to provide at all times. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. It is always a pleasure to receive positive feedback. I asked for refund for the difference of unseen Kaaba; he could not help in spite of admitting that Kaaba was obscured because the room is registered as Kaaba viewing. Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay. Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. Mouse the duty manager who offered solutions and alternatives. Breakfast was supposed to  be buffet but was rather set choices with very poor and limited selections, very slow to respond, get the plates already cold, bread was very old and cold and no one is allowed to move or toast it! Abraj Al Bait Complex King Abdel Aziz Endowment, Mecca 21955 Saudi Arabia. Once again please accept my apology and hoping to welcoming you back at ZamZam Pullman Makkah and having the chance to compensate you and better meeting your expectations in the future, Meanwhile Please don’t hesitate to contact me while reserving for your next stay in order to take the necessary arrangements and make your stay a memorable one Insha’Allah. What food & drink options are available at Pullman ZamZam Makkah?